OTP/2FA (One Time Password/Two Factor Authentication)

OTP/2FA (One Time Password/Two Factor Authentication)

Learn how to view and use the OTP/2FA



OTP/2FA

Step 1:

The OTP/2FA (One Time Password, Two Factor Authentication) is an optional security feature on HQ+ that ensure nobody but you can login to your account.
In the HQ+ menu click on the 'ACTIVATE OTP/2FA', or click 'ACCOUNT' and follow the link in your account page.


Step 2:

Enter your mobile number including the country code, and click 'Send OTP'
Once you have revieved the OTP via sms, enter the 4 digit passcode and click 'ACTIVATE'



Step 3:

Login to your HQ+ account as normal, and you will receive an OTP via SMS. Enter this into the box provided and click 'VERIFY'