OTP/2FA (One Time Password/Two Factor Authentication)

OTP/2FA (One Time Password/Two Factor Authentication)

Learn how to view and use the OTP/2FA



OTP/2FA

Step 1:

The OTP/2FA (One Time Password, Two Factor Authentication) is an optional security feature on HQ+ that ensure nobody but you can login to your account.
In the HQ+ menu click on the 'ACTIVATE OTP/2FA', or click 'ACCOUNT' and follow the link in your account page.


Step 2:

Enter your mobile number including the country code, and click 'Send OTP'
Once you have revieved the OTP via sms, enter the 4 digit passcode and click 'ACTIVATE'



Step 3:

Login to your HQ+ account as normal, and you will receive an OTP via SMS. Enter this into the box provided and click 'VERIFY'

 



    • Related Articles

    • Getting Started with HQ+ - Stage 2

      Getting Started with HQ+ - Stage 2 Let's get a little deeper into HQ+! Learn how to view and use the OTP/2FA, Accounts page, Funds transfer, and transactions. OTP/2FA Step 1: The OTP/2FA (One Time Password, Two Factor Authentication) is an optional ...

    • Previous HQ user signing up to HQ+

      In this article we will explain the process for anyone with a lapsed Headquarter account to sign up to a Headquarter Plus account. Please note: All lapsed HQ accounts will need to go through this process, and will be subject to the current pricing. ...

    • How to Upload contacts via CSV

      In this article we will explain how to upload all your client contacts to HQ+ by creating and uploading a CSV file. Please note that you have to use a laptop or desktop computer when uploading for this process. Step 1 Download the CSV template here: ...

    • HQ+ FAQ

      Welcome to the HQ+ FAQs. If there's a question that is not answered below, please lodge a ticket through the support section of headquarter.io Getting Started Is there a demo account I can try? If you'd like a look around inside HQ+, please sign up ...

    • How To Tag Contacts

      The following article will show you how to tag contacts for the purpose of creating campaigns targeted at them. Step 1: In the HQ+ menu under Contacts, Select Tagging. Step 2: Select Tag to view a list of tags and create new ones. Step 3: Create a ...